Delivery can be to any address as long as the address at which your payment card is registered is also present on your order. Any items not sent by post must be signed for. Please make sure you keep the receipt enclosed with your goods.

When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order. The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

All delivery timescales are subject to product and delivery slot availability, but deliveries within the UK will be attempted at your chosen address within 2 to 5 working days, unless otherwise specified at time of order.

Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time.

In case of parcel deliveries, a card will be left at stated delivery address should no person be available to take possession of purchased items. This will state where the parcel has been taken to plus a contact telephone number to arrange collection.

Whilst every reasonable effort shall be made to keep to any promised delivery date, Triflow shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery ofsuch goods to the customer.

Customers should contact our customer support team on 0800 999 3959 or via e-mail address should they have concerns regarding their delivery.


You will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order.

Force Majeure

Triflow shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.