Latest News
Contact Us To Find Out Answers To
Your Questions And Queries Regarding Our Products
Customer Testimonials
10% off your next filter order when you complete a customer testimonial
Leave your message here
Leave your message here
Message:I've been using Trflow for many years for filters and also fairly recently for new filter taps. I've got great advice and service always and competitive prices. They deliver to Ireland without any Brexit hassle, which I appreciate.
Town:Dublin
Town:Dublin
John Kerrigan
The tap has been excellent with no trouble since we bought it many years ago
Barry Ward. Sandbach
Great site and excellent product. My filter tap has been a great addition and can only say good things about itr service.
Clare Lennon. Wallingford
Message:I've been a Triflow customer for over 20 years. Once again today I was reminded why. I have a problem fitting my new cartridge and Mike sorted it over the phone in less than 5 minutes. No guff about which option I wanted when I dialled in; no guff about due to the pandemic there will be delays etc; no suggestion it was all my fault; straight away a human being who knows his stuff and his practical advice was all I needed. Triflow are a fine example of a company that underpromises and overdelivers.
Mrs. Robinson
“My wife and I have been customers for 12 years and would like to record our thanks for your prompt and efficient after sales service when we recently had a query on the installation of a new TriFlow-dual filter.
This is an excellent product and your company is assured of our continuing loyalty.”
Mrs R Fernandez, Chelsea SW3
My wife and I would like to compliment Triflow concepts and their fitter Peter.
We were contacted recently by Triflow regarding a forthcoming offer of a tap and new filter system. This was a really good offer and were eager to take advantage of it. We contacted Triflow, we asked a couple of basic questions which were answered reassuringly and duly ordered and paid.
The tap and filter system arrived within days and yesterday Peter arrived and fitted the system. Peter was prompt friendly and above all extremely competent. He even advised us on care of the tap, to ensure its new condition remains.
All in all a 5star service a 5star fitting, and to top it all all the boxes old tap and packaging were taken away for recycling. Thankyou.
We were contacted recently by Triflow regarding a forthcoming offer of a tap and new filter system. This was a really good offer and were eager to take advantage of it. We contacted Triflow, we asked a couple of basic questions which were answered reassuringly and duly ordered and paid.
The tap and filter system arrived within days and yesterday Peter arrived and fitted the system. Peter was prompt friendly and above all extremely competent. He even advised us on care of the tap, to ensure its new condition remains.
All in all a 5star service a 5star fitting, and to top it all all the boxes old tap and packaging were taken away for recycling. Thankyou.
Kevin and Barbara Walter
“Many thanks for arranging for Mr. Peter Hurley to visit us and secure our loose tap. He was very helpful and extremely kind. Such excellent service from Triflow Concepts Ltd.”
Ronald Horseman, Cambridgeshire.
We would like to thank the engineer who fitted our new tap and filter today. He was an excellent technician who overcame a difficult installation and explained thoroughly how to change the filter. We are happy with the company and would recommend the system to others.
Mrs. Williamson Bucknell, Hertfordshire
I feel that I should acknowledge the excellent service that I received from the initial contact, the sales, and especially the work carried out by your Engineer (Peter). As the stopcock was extremely tight and had difficult access, he still managed to carry out the installation. He was most efficient and was kind enough to explain various points regarding the new installation and the subsequent filter replacement when needed.
James Sadd Camberley
Had trouble with leakage whilst fitting a new filter today. Would just like to thank the two members of staff who took the time to help resolve the issue. They were very much appreciated. Once again many thanks.
Mr. R. Webb Reading
I am very pleased to write a note of thanks for a very kind service which has been given to me for now 2 or 3 years by Faz. I have a Triflow TF321 in my kitchen but for the last 2-3 years I have been unable to change the cartridge due to a painful condition in my hands,Faz has been my salvation in the respect. He can do the task in just a few moments. I am thankful. Sincerely
Mr G S Griffiths Worcestershire
We have had a Triflow system for over12 years. It has worked very well and we wouldn't wish to be without it. The regular email reminders to replace the cartridge are very useful - thank you.
Richard Kilburn
We were delighted with the service we received from your senior engineer, Peter, when he came to install a new tap and cartridge. Not only did he do it expertly he also sorted the spaghetti of pipes left by former plumbers under the sink. Also the Triflow Concepts deal of tap and installation for a set fee was great value. And the tap and filter look great. I can highly recommend Triflow's service and product.
Henley on Thames
"I would like to thank you and congratulate you on your service. It sets a very high standard and is an example to the less efficient firms around.”
Brian Luker Triflow Concepts customer
Earlier this year, after 19 years of excellent service, our Triflow tap developed a drip. For a number of months we tried to find a local plumber to fix it but none made themselves available so finally we contacted Triflow, who agreed to send an engineer and the necessary parts to fix the problem. He fixed our problem in less than an hour , he was very pleasant and gave some tips for the future. We are delighted with the service which we received and would thoroughly recommend it”
Peter Murray North Bedfordshire
Your fitter installed new Triflow Whitehall C-spout taps in our kitchen just over a week ago, and we would like to say how pleased we are with the appearance and function of the taps , as well as with the efficiency and helpfulness of the fitter. We are also pleased that the replacement filters will be a lot easier to fit. We would certainly recommend you products to other people.
Mr. & Mrs. J. Coombes
"I am a regular customer of yours and you are far too friendly and efficient. It is always a pleasure to talk to your agents at customer services. This is all very worrying in these days of poor service and disinterested staff. I ordered a new housing assembly yesterday and it arrived this morning. STOP IT! It should take three weeks and four phone calls to chase the order before the wrong goods are delivered. Getting the right goods delivered the following day made me have to sit and have yet another G&T!"
Dave Friston Triflow Concepts customer
"Chalon has recommended Triflow and Perrin & Rowe taps to our clients for over a decade. The manufacturing quality and classic styling on every product is second to none. This attention to detail compliments our own UK manufactured furniture and produces exceptional results for our clients time after time."
Stephen Carter Managing Director of Chalon
"I want to stress how much I appreciated having you on the end of the phone helping me....It is a joy to have a human being to talk to - and one that truly went the extra mile to ensure we have the tap in time for our plumber."
Jennifer Grice Triflow Concepts customer
"Our market place demands that something extra, Triflow Concepts has provided that." Debbie Longueira, Design Manager for Berkeley Homes (Central London) Ltd: "Triflow Concepts' outstanding quality and service, coupled with their bespoke design package, offers a perfect solution for any high end Berkeley Homes development."
Justin Tibaldi Managing Director of Berkeley Homes (East Thames) Ltd
"Poggenpohl customers have grown to expect impeccable quality and innovative design from our kitchen ranges which means we have to be extremely selective when choosing the accompanying brassware. Triflow Concepts' taps are not only beautifully designed but also reliably high-performing. Their iconic new Triflow by Zaha Hadid design is without comparison and we are proud to be the first to offer it."
Martin Gill MD Poggenpohl Group UK
"Surely this tap marks a change in the way we all think about taps. After a harrowing era of unsuitable taps that cynically moderated a dispensation of water from a centralised supply to a domestic point of consumption, at last a tap that shines a light for the future, a bright brave ambitious tap that will begin to redress the long dark years when our disappointment was so profound that none of us dared to imagine a brighter dawn. Welcome the rich tapestry of life, our taps runneth over."
Fling on Dezeen Zaha Hadid article
I’ve been with Triflow for many years and receive their new filters twice a year regularly and on time without any hassle. I completely recommend them.
Eric Watson, Northampton
The sales team are always so helpful , knowledgeable and kind to ensure you have all the right replacements. Highly recommended.
Martin Eley, Derby
I have had a Triflow tap for a number of years and am very happy with it. The service and sales staff are all friendly and helpful. If you are looking for a really good quality product, then I would certainly recommend Triflow.
Bradley Start, Chelmsford
Great customer service
Avtar Jheeta, Iver
The Triflow filtered water system needs to be much more widely known about. As Triflow don't spend so much on marketing (unlike another very well know brand beginning with Q) you get far far better value for money - unmatched filtration (my understanding is that the filter filters to a higher grade than other brands) at a much lower cost, because you are not paying for all that marketing. Just brilliant - we have used Triflow for years & recommended to several friends/family. Very helpful people too. Highly recommended.
Justin Douglas, Bath
Always found the service and delivery to be good and on time.
Phil Staff, Herne Bay
We've been using Triflow water filters for many years. Triflow's performance has been very reliable and we are very pleased with Filters
John Murray, London
I installed a Triflow tap system in my kitchen when we renovated December 2005. I signed up to receiving a replacement cartridge every 6 months and arranged automatic payment by Direct Debit.. The supply of a new cartridge has been seamless, arriving very April & October each year since. The only other time I needed the services of Triflow Cocepts was approx 8 years ago when the tap required new seals & O rings. The correct items were quickly identified by the Service Department and dispatched to me. Excellent service over the past 17 years.
Arthur Hodgen, Banbridge
Excellent service, advice was very helpful in order to fix my Triflow Tap all fitted and grateful thanks in supplying a part this saved me having to buy a three way expensive tap.
Derrick Edward Frost, West Chiltington
Wonderful service, beautiful filtered water
Allan Scott, Shepshed
We have had a Triflow system for many years and had a new one fitted 20 years later. Triflow had an offer for a new one. The person that replaced the tap even replaced the filter unit complete with a new housing as well to our surprise. Great job done and the water always taste pure
Harvey Lexton, Gidea Park, Romford
Always prompt and polite when i call
Steve Jones, Bristol
I live close to the reservoir so our water tastes quite strong. The triflow filter does a great job of taking the edge of it and lasts a long time, far cheaper and more sustainable than buying bottled water! Always speedy delivery and great customer service.
Chris Mitchell, Biggar
I have had a water filter for 20 years. In all that time I have only had super fast service. Always helpful. Replacement washers arrive within a day
Jack Parsley, Tadlow

Environmental Responsibility
We take our commitment to preserving the environment very seriously. Our “Back to Tap” ethos enables consumers to join our campaign and reduce their carbon footprint, by abandoning bottled water and investing in a Triflow System.
Anyone who can solve the problems of water will be worthy of two Nobel prizes one for peace and one for science.
John F. Kennedy